Lobby Ambassador - 2196049

The Ritz-Carlton
  • Lobby Ambassador Jobs in Manama - 2196049

    The Ritz-Carlton
  • 2 - 4 Years
  • Manama - Bahrain
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Job Description

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over We invite you to explore The Ritz-CarltonJob SummaryEngage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (eg, Restaurant & Bar, Front Desk, Business Center, Lounge, etc) Respond to guest requests for special arrangements or services (eg, transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers Respond to special requests from guests with unique needs and follow up to ensure satisfaction Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities Contact appropriate individual or department (eg, Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certificationsFollow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Comply with quality assurance expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requestedThe Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Profile Summary

Type:Company Job

Eligibility:Any Graduation.

Industry:Hotels / Hospitality

Function:Chefs / F&B / Housekeeping / Front Desk

Deadline:12th Jul 2024

Desired Candidate Profile

Lobby Ambassador

Company Profile

Not Mentioned