Technical Trainer and Service Specialist - 2312336

Dragon Recruiting
  • Technical Trainer and Service Specialist Jobs in Brazil - 2312336

    Dragon Recruiting
  • 1 - 10 Years
  • Brazil
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2312336

Job Description

Responsibilities

Contribute to participants learning new competencies by conducting instructionally sound product and application training by using a variety of active learning methods to enhance the learners retention and critical thinking abilities

Coordinate and monitor training need

Design and develop training programs and materials that stay within the quality, cost and timing parameters

Implement new programs by conducting train-the-trainer sessions

Monitor and evaluate the training programs effectiveness and utilization of training resources and make adjustments where necessary

Manageinterface with clients such as marketing, engineering, sales, etc, to understand project scope, timing, budget and human resources required

Work with core product teams and other training experts to plan and implement training strategies for new products

Respond in a timely manner on any follow-up issues or action items after a training session

Assume ownership of each training situation to ensure participants have a positive learning experience and leave with the information necessary to perform their role

Facilitate learning by using a variety of active learning methods and adult learning concepts to develop participants competencies and to help learners meet specified performance expectations

Demonstrate mastery of applicable product concepts, technical content, course curriculum and training methodologies

Serves as advisor to sales force, engineering, marketing, and distributors regarding the resolution of technical issues that affects the utilization of our products

Serves as technical product and application content expert for the technical service calls

Manage the administration of learning schedules, maintenance of participant records (eg test scores, evaluations, attendance) as well as the execution of the entire registrationcertification processes for courses and demo lab

Maintain and monitor the inventory for an organized and well-equipped training facility to include service lab, product components, training equipment (hardware & software)

Lead special tasks as assigned

Benefits

Attractive Salary Package


REQUIREMENTS

REQUIREMENTS

4 year degree in training and development, education, communications or related field

5+ years of experience in course development and instructional design using adult learning concepts

Demonstrated ability to lead and manage projects from inception to implementation

Ability to work with a variety of people

Ability to work as a team leader, team member as well as independently

Demonstrated ability to coach and delegate to others

Proven effective writing and presentation skills

PC proficiency in PowerPoint and other software programs

Proven ability to remain expert with current product knowledge

Demonstrated ability to adapt to changes in the work environment

Demonstrated advanced technical expertise during the delivery of training

Proven ability to use active learning styles and methods

Advanced group facilitation skills

Strong ability to plan projects

Possess a team-oriented perspective

Some travel may be required

Profile Summary

Type:Company Job

Deadline:13th Sep 2024

Company Profile

Dragon Recruiting is a leading international staffing and recruitment company, head-quartered in London, with further offices all over the globe. Our clients range from numerous well known UK and international businesses. We also represent a wide range of less well known clients - helping them to find staff for their businesses around the world.
As an international recruitment agency, our clients benefit from a vast network of human resource specialists who attract, cultivate and connect organisations to talent in both global and local markets. Our unrivalled
scope of services and global reach allow us to share candidates and roles across borders. With greater coverage and tools, we can ensure our clients and candidates all get the best outcome for their recruitment needs.
With experience of over 3 decades we are recruiting more than 10,000 workers annually to and from the UK, USA and the Middle East and several other Asian countries. We specialize in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.



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