Executive Housekeeper - 3057020

Marriott Hotels Resorts /JW Marriott
  • Executive Housekeeper Jobs in Cairo - 3057020

    Marriott Hotels Resorts /JW Marriott
  • 2 - 3 Years
  • Cairo - Egypt
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Job Description

Start Your Journey With UsMarriott International portfolio of brands includes both JW Marriott and Marriott HotelsMarriott Hotels , Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details With your skills and imagination, together we will innovate and reinvent the future of travelJW Marriott is part of Marriott Internationals luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy, our guests will be happy It s as simple as that Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatment JOB SUMMARYResponsible for the daily shift operations of Housekeeping, RecreationHealth Club and, if applicable, Laundry Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained Completes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budgetCANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 2 years experience in the housekeeping or related professional areaOR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience requiredCORE WORK ACTIVITIESManaging Housekeeping OperationsEnsures guest room status is communicated to the Front Desk in a timely and efficient mannerWorks effectively with the Engineering department on guestroom maintenance needsSupervises the property general cleaning scheduleObtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignmentsInventories stock to ensure adequate suppliesSupervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and proceduresAssists in the ordering of guestroom supplies, cleaning supplies and uniformsSupports and supervises an effective inspection program for all guestrooms and public spaceCommunicates areas that need attention to staff and follows up to ensure understandingEnsures all employees have proper supplies, equipment and uniformsManaging Departmental CostsParticipates in the management of the department s controllable expenses to achieve or exceed budgeted goalsUnderstands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goalsComprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of departmentEnsuring Exceptional Customer ServiceResponds to and handles guest problems and complaintsStrives to improve service performanceEmpowers employees to provide excellent customer serviceEmphasizes guest satisfaction during all departmental meetings and focuses on continuous improvementConducting Human Resources ActivitiesParticipates as needed in the investigation of employee accidentsSupervises staffing levels to ensure that guest service, operational needs, and financial objectives are metEnsures employees understand expectations and parametersEnsures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review ProcessObserves service behaviors of employees and provides feedback to individualsUses all available on the job training tools to train new room attendants and provide follow-up training as necessaryParticipates in the employee performance appraisal process, providing feedback as neededAssists as needed in the interviewing and hiring of employee team members with the appropriate skillsSupports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their jobParticipates in employee progressive discipline proceduresMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Profile Summary

Type:Company Job

Eligibility:Bachelor of Hotel Management(Hotel Management), Bachelor of Business Administration(Managem ent).

Industry:Hotels / Hospitality

Function:Chefs / F&B / Housekeeping / Front Desk

Deadline:30th Oct 2024

Desired Candidate Profile

Executive Housekeeper

Company Profile

Not Mentioned

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