about the roleJob PurposeLeading a high-performance team of security engineering experts responsible for managing the engineering lifecycle of managed security services for international and French customersKey Tasks and Responsibilities Manage service creationdesign processes to ensure fitness for use and for purpose of new design packages Manage service creation projects and ensure it is progressing towards its targeted time frames and budget Manage release management validation and test cycles according to Orange change and release management policies Ensure documentations are developed, validated and maintained for existing and new security servicesproducts Manage pre-sales support activities and ensure that required technical support is provided to pre-sales and bid teams Work closely with vendors, technology partners, and products managers to identify markets trends, customers needs, to maintain an efficient and competitive service portfolio Manage Level 3 support activities and ensure timely resolution of customers issues and fulfillment of operational KPIs and quality targets People management responsibilities include recruitment, resources allocation, projects assignment, performance management, and people development Ensure proper alignment of resources and effective utilization of skill sets for assigned projectstasks Develop and enhance the team skills up to the highest industry standards Evaluate team members regularly through analysis of direct observation, peer feedback and customers feedback To produce and to present relevant security, performance, and financial reports to internal and to customers management and governance authorities as required Expand and identify current and new business opportunities by strengthening client relationships To keep up to date with emerging security trends, threats, best practices and standards (internal and external), regulations, and security enhancing technologies Ensure adherence to Orange and Egypt MSC policies, processes, and standards Any other responsibilities within the scope of the job profile as required
Eligibility:Bachelor of Technology/Engineering (Electronics/Telecomun ication).
Industry:Telecom / ISP
Deadline:17th Sep 2024
Head of Security Engineering