Housekeeping Manager - 3400650

Marriott Hotels Resorts /JW Marriott
  • Housekeeping Manager Jobs in Cairo - 3400650

    Marriott Hotels Resorts /JW Marriott
  • 2 - 3 Years
  • Cairo - Egypt
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3400650

Job Description

Start Your Journey With UsMarriott International portfolio of brands includes both JW Marriott and Marriott HotelsMarriott Hotels , Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details With your skills and imagination, together we will innovate and reinvent the future of travelJW Marriott is part of Marriott Internationals luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy, our guests will be happy It s as simple as that Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatment JOB SUMMARYResponsible for the daily shift operations of Housekeeping, RecreationHealth Club and, if applicable, Laundry Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained Completes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budgetCANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 2 years experience in the housekeeping or related professional areaOR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience requiredCORE WORK ACTIVITIESManaging Housekeeping Operations and BudgetsVerifies guest room status is communicated to the Front Desk in a timely and efficient mannerInspects guestrooms on a daily basisObtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignmentsInventories stock to verify adequate suppliesSupports and supervises an effective inspection program for all guestrooms and public spaceUnderstands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goalsVerifies all employees have proper supplies, equipment and uniformsCommunicates areas that need attention to staff and follows up to verify understandingSupervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and proceduresParticipates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired resultsConducting Human Resources ActivitiesUses all available on the job training tools to train new room attendants and provide follow-up training as necessaryEstablishes and maintains open, collaborative relationships with employees and verifies employees do the same with themSchedules employees to business demands and for tracks employee time and attendanceVerifies employees understand expectations and parametersVerifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicableSupervises staffing levels to verify that guest service, operational needs, and financial objectives are metObserves service behaviors of employees and provides feedback to individualsVerifies employee recognition is taking place on all shiftsParticipates in an on-going employee recognition programSolicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concernsParticipates in employee progressive discipline proceduresCelebrates successes and publicly recognizes the contributions of team membersEnsuring Exceptional Customer ServiceSets a positive example for guest relationsUnderstands the brands service cultureParticipates in the development and implementation of corrective action plans to improve guest satisfactionEmpowers employees to provide excellent customer serviceEmphasizes guest satisfaction during all departmental meetings and focuses on continuous improvementResponds to and handles guest problems and complaintsStrives to improve service performance

Profile Summary

Type:Company Job

Eligibility:Diploma.

Industry:Hotels / Hospitality

Function:Chefs / F&B / Housekeeping / Front Desk

Deadline:13th Aug 2025

Desired Candidate Profile

Housekeeping Manager, Housekeeping Manager

Company Profile

Not Mentioned



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