IT HelpDesk Specialist - 3404252

Edge Technical Solutions
  • IT HelpDesk Specialist Jobs in Cairo - 3404252

    Edge Technical Solutions
  • 0 - 2 Years
  • Cairo - Egypt
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Job Description

Provide technical assistance and support for incoming queries and issues related to computer systems, software, IP Cameras and hardware Respond to queries either in person or over the phone and do site visit when needed Write training manuals Train computer users Maintain daily performance of IT systems Respond to email messages for customers seeking help Ask questions to determine nature of problem Walk customer through problem-solving process Install, modify, and repair computer hardware , IP cameras and software Clean up computers , Storage and NVRs Run diagnostic programs to resolve problems Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Install computer peripherals for users Follow up with customers to ensure issue has been resolved Gain feedback from customers about computer usage Run reports to determine malfunctions that continue to occurjob requirements0 to 2 yearsBachelors Degree at leastInformation Technology Services Retail

Profile Summary

Type:Company Job

Eligibility:Bachelor of Science(Computers).

Industry:IT-Software/ Software Services

Function:IT Software

Deadline:13th Aug 2025

Desired Candidate Profile

IT HelpDesk Specialist

Company Profile

Not Mentioned