Loss Prevention Manager - 3057021

Marriott Hotels Resorts /JW Marriott
  • Loss Prevention Manager Jobs in Cairo - 3057021

    Marriott Hotels Resorts /JW Marriott
  • 4 - 5 Years
  • Cairo - Egypt
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Job Description

Start Your Journey With UsMarriott International portfolio of brands includes both JW Marriott and Marriott HotelsMarriott Hotels , Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details With your skills and imagination, together we will innovate and reinvent the future of travelJW Marriott is part of Marriott Internationals luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy, our guests will be happy It s as simple as that Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatment JOB SUMMARYManages the daily functions of the department to ensure protection of property assets, employees, guests and property Maintains logs, certifications and documents required by law and Standard Operating Procedures Trains staff in established emergency procedures and implements accident and fire prevention procedures Position focuses on ensuring guest and employee satisfaction while achieving the operating budgetCANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 4 years experience in the securityloss prevention or related professional areaOR2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the securityloss prevention or related professional areaCORE WORK ACTIVITIESManaging SecurityLoss Prevention OperationsAssists the Director of Engineering in administering fire prevention programs and emergency preparednessConducts hazard and risk assessments at the property to include quarterly OSHASAFETY audits, incident tracking, and the hazard abatement processDevelops detailed shut down procedures for the property to ensure that all areas are secured at the appropriate timesComply with applicable laws and safety regulationsFollow proper key control guidelines in loss prevention and in the propertyDevelop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functionalIncorporate into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording systemFollow Duty of Care process for the protection of guests and employeesFollows up on all unusual activities in and around the property that would impair the well being of guests and employeesHandles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with othersImplements action plans to monitor and control riskMonitors all unusual activities in and around the property that would impair the well being of guests and employeesOversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilitiesOversees and guides the efforts of the Accident Prevention CommitteeOversees first aid program for guests and employeesOversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation casesCommunicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safetyEmphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crimeEncourages and builds mutual trust, respect, and cooperation among team membersProvides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patientsServes as a role model to demonstrate appropriate behaviorsUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financialbusiness decision making; demonstrates honestyintegrity; leads by exampleEnsuring Exceptional Customer ServiceMeet quality standards and customer expectations on a daily basisIdentifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing othersInspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer serviceProvides services that are above and beyond for customer satisfaction and retentionAdditional ResponsibilitiesAnalyzes information and evaluating results to choose the best solution and solve problemsDevelops liaison with local law enforcement and emergency servicesInforms andor updates the executives and peers on relevant information in a timely mannerProvides information to supervisors and co-workers by telephone, in written form, e-mail, or in personMarriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Profile Summary

Type:Company Job

Eligibility:Secondary School.

Industry:Hotels / Hospitality

Function:Accounts / Taxation / Audit / Company Secretary

Deadline:30th Oct 2024

Desired Candidate Profile

Loss Prevention Manager

Company Profile

Not Mentioned