Senior Managed Services Consultant - MS Department - 3395691

iBrain Technologies
  • Senior Managed Services Consultant - MS Department Jobs in Cairo - 3395691

    iBrain Technologies
  • 4 - 8 Years
  • Cairo - Egypt
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3395691

Job Description

Stay informed and up-to-date on technological advancements Meet with department heads and others on a weekly, monthly or quarterly basis to give updates and request support when needed When problems need to be resolved, meet more frequently as needed to return systems to their properly functioning order Participate in staffing actions and decisions, including recruitment, hiring, supervising and training new hires Supported Pre-sales activities , in terms of estimation of effortstimecost and createdpresented sales presentations Coached functionaltechnical teams on the implementation processprocedure for our ADM solutions, in order to improve their skill matrix Provided advice on technical choices as well as various approaches for implementation of ADM Solutions, while adapting functional application processes, adhering to the implementation best practices Elicited the business requirements of the organization and analyzed suitability of same with the existing functionalities to create corrective measure for those features not adhering to the requirements The Managed Services Engineer works under the direction of the Managed Services Director and will support our clients and internal operations This position is responsible for exceeding established SLAs, providing world class customer service and technical support, and managing service requests through our ticketing system Accountability and proactive communications as it relates to all position responsibilities required This position will be located in Deerfield Beach, FLjob requirements4 to 8 yearsNot Specified at leastComputer Software Information Technology Services InternetE-commerce

Profile Summary

Type:Company Job

Eligibility:Any Graduation.

Industry:IT-Software/ Software Services

Function:IT Software

Deadline:30th Nov 2024

Desired Candidate Profile

Senior Managed Services Consultant - MS Department

Company Profile

Not Mentioned