Job SummaryWe are now looking for a Solution Architect, who will be responsible for analyzing, and troubleshooting end-to-end technical solutions for the customers In this role, you will also be accountable for proactively supporting customer solutions, and leading customer support teams to resolve complex problems at customer networkResponsibilities Understanding and driving end-to-end technical troubleshooting in customer network Analyze customer technology, lead in problems isolation Work with support teams on list of potential activities and solutions Develop technical presentations and root cause analysis, and perform customer presentations Provide feedback to R&D Participate in knowledge transfer, documentation, and information sharing Stay abreast of on new technologytechnical areas and share information about solution to enable customer competence buildjob requirementsMore than 5 yearsNot Specified at leastTelecommunications
Eligibility:Bachelor of Technology/Engineering , Bachelor of Science(Computers).
Industry:Consumer Durables / Consumer Electronics
Deadline:09th Oct 2024
Solution Architect - Cairo