Customer Service Manager - 2719321

  • Customer Service Manager Jobs in Giza - 2719321

  • 5 - 6 Years
  • Giza - Egypt
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Job Description

Responsibilities Supervise day-to-day operations in the customer service department Respond to customer service issues in a timely manner Create effective customer service procedures, policies, and standards Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis Implement an effective customer loyalty program Maintain accurate records and document all customer service activities and discussions Assess service statistics and prepare detailed reports on your findings Hire and train new customer service agents Manage the approved budget of the customer service department

Profile Summary

Type:Company Job

Eligibility:Bachelor of Business Administration(Managem ent).

Industry:IT-Software/ Software Services

Function:Helpdesk / Customer Service / Telecalling

Deadline:09th Oct 2024

Desired Candidate Profile

Customer Service Manager, Customer Service Manager

Company Profile

Not Mentioned