Assistant Housekeeping Manager - 2301051

St. Regis Hotels & Resorts
  • Assistant Housekeeping Manager Jobs in Amman - 2301051

    St. Regis Hotels & Resorts
  • 5 - 6 Years
  • Amman - Jordan
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Job Description

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, RecreationHealth Club and Laundry, if applicable Position works with employees to clean and maintain guestrooms and public space Completes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budgetCANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 5 year experience in the housekeeping or related professional areaOR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major;CORE WORK ACTIVITIESManaging Housekeeping Operations and BudgetsEnsures knowledge and understanding of OSHA regulations are up to dateOversees all lost and found proceduresObtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignmentsInventories stock to ensure adequate suppliesEnsures guest room status is communicated to the Front Desk in a timely and efficient mannerWorks effectively with the Engineering department on guest room maintenance needsUnderstands and complies with loss prevention policies and proceduresEnsures all employees have proper supplies, equipment and uniformsAssists in supervising an effective inspection program for all guestrooms and public spaceManages linen inventory and guest supplies and assists in the ordering of supplies as necessarySupervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping ManagerObserves service behaviors of employees and provides feedback to individuals; continuously strives to improve service performanceEnsuring Exceptional Customer ServiceHandles guest problems and complaints seeking assistance from supervisor as necessaryAssists in the review of comment cards and guest satisfaction results with employeesSets a positive example for guest relations

Profile Summary

Type:Company Job


Industry:Hotels / Hospitality

Function:Chefs / F&B / Housekeeping / Front Desk

Deadline:23rd Aug 2024

Desired Candidate Profile

Assistant Housekeeping Manager

Company Profile

Not Mentioned

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