Customer Service Representative - 3404263

Confidential Company
  • Customer Service Representative Jobs in Jubail - 3404263

    Confidential Company
  • 3 - 5 Years
  • Jubail - Saudi Arabia
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3404263

Job Description

Coordinates, plan and oversees all activities of KSA orders Record and maintain data and information of orders, delivery, transportation, payment status Administer trucking documentation Maintain efficient communication and coordination with customers, logistics, transporters and finance Prepare and update periodic and routine reports

Key accountabilitiesTasks

- Receive sales orders from KSA sales as per budget
- Meet customer monthly sales targets
- Follow up with logistics to ensure the order fulfillment as per Sales Order
- Follow up with Finance and Customers for payments
- Control customer interactions, process customer accounts and filling documents for KSA orders
- Create proforma and final invoices for KSA customers as well as creating service entry sheets for transporters in SAP
- Handle KSA customers records registration through preparation and creationchange of customer profile
- Communicate and follow up with logistics and trucking teams for any issues with KSA orders and optimize trucking capabilities to reduce transportation cost Also, monitor KSA allocation, deliveries and create delivery documents
- Prepare monthly trucking forecast for KSAGCC and monitor Transporter Performance Also, verify KSA and GCC trucking invoices and ensure the implementation as per agreed contract
Qualifications
- College Degree with 3+ years of related experience
Skills
- Ability to communicate well in spoken and written English and Arabic
- Effective communications influencing skills
- Proficiency in the use of software applications (MS Office) and databases
- SAP familiarity
- Positive attitude, enthusiastic, delightful
- Energetic and able to work under pressure

Profile Summary

Type:Company Job

Eligibility:Bachelor of Commerce(Commerce), Bachelors in Computer Application(Computers) , Bachelor of Business Administration(Managem ent).

Industry:Chemicals / Petrochemicals / Polymers / Industrial Gases

Function:Administration

Deadline:05th Feb 2025

Desired Candidate Profile

SAP

Company Profile

Not Mentioned



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