Manager Product Development - 3403211

Ooredoo Group
  • Manager Product Development Jobs in Kuwait - 3403211

    Ooredoo Group
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Job Description

VAC7940 - Manager Product Development

The Company

Ooredoo is an organisation on the move Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia We cover a population of more than half a billion people and serve more than 68 million customers

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and its a team that you can be part of

Ooredoos future is bright, and you can be part of our ongoing success

The Role

Lead the development for all Postpaid and Loyalty related products and promotions roadmap Ensure the right product market implementation on the Product Experience guidelines, timelines, product health and quality Act as a product experience owner for all Postpaid and loyalty related products

Act as interpreter between business and technology department

Key Accountabilities and Activities

Lead and execute the most appropriate development strategy for the respective product, according to the business objectives

Ensure the best level of product quality

To be the single point of contact between marketing and technology

Developing and implementing the Postpaid and loyalty products working with all departments to execute

Lead development efforts to meet product design and launch timelines while providing product and validation data in accordance with defined project scope

Identify, design and develop effective and engaging health and wellness products that support corporate quality, service and revenue goals

Initiate the final requirement for the productpromotions to be taken forward for development based on the scope

Analysis the health of all existing and new Postpaid and loyalty productpromotions

Circulate and get Sign-offs on PDDs

Approve RFBT and TFRS from the PD team

Have strong focus on the development of the services product portfolio

Handover product from PD team in ready to launch phase after passing the UAT and get approval to launch

Ensure necessary support to technology team is given Eg notification, menu structure, billing priority etc This requires to be done with consultation with segment team who is leading the product

Maintenance of product road map

Creation of product requirement documents, product specifications and other technical documents in partnership with various cross functional teams

Follow priority directives from management, as well as establishing the most efficient priorities for individual work-load

Evaluation and resolution of technical feasibility, design optimization, and production issues

Working with other departments to establish a design, technology, product development, and vendor strategy

Lead and approve business cases and Engagement Documents (ED) for new product launches as well as for existing offerings

Lead and approve Product Description Documents (PDD) for the Product Development team for technical implementation

Define the business rules for the whole Postpaid and loyalty offers (new products and services and loyalty offerings)

Define along with the PD team state of the art customer experience for all products and services

Define Digital products and influence their development via new and existing platforms Develop post launch process and take corrective actions, share best practices and learning to insure the efficiency and the quality of any launch

Monitor and report product technical health post launch

Monitor quality of acquisition and work closely with Voice & data specialist to ensure any acquisition related product is closely analyzed

Foster strong relationships with internal and external resources Engage with different functional teams and business units (in order to drive business success and optimization

Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise

Other duties as reporting directed by the line manager or other top management members

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies



Bachelor degree in either Business, Marketing, engineering or a related discipline from a recognized institution

Project Management certification is an advantage

Strong analytical skills & project management Skills

Sales skill preferable

Knowledge of the GSM, LTE & emerging mobile services and products and overall knowledge of Product Life Cycles

Presentation skills

Communication skills

MS Office

Demonstrated acumen in understanding the industry and its trends

Knowledge of telecommunications products and services

Good technical knowledge in systems used by telecom

At least 3 years of marketing and product experience

1+ year supervisory and coaching experience required but not mandatory

Excellent communication and interpersonal skills

Able to lead in matrix environments and on informal basis

Strong leadership and comfortable around higher management

Strong project management and organizational skills

Analytical & Insight skills

Experience creating presentations reports and present to top management

Innovative and creative thinker

Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities

Fluent verbal and written communication English Arabic is a must

Profile Summary

Type:Company Job

Deadline:05th Feb 2025

Company Profile

We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.
Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.

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