Manager Scrum - 3403215

Ooredoo Group
  • Manager Scrum Jobs in Kuwait - 3403215

    Ooredoo Group
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Job Description

VAC7945 - Manager Scrum

The Company

Ooredoo is an organisation on the move Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia We cover a population of more than half a billion people and serve more than 68 million customers

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and its a team that you can be part of

Ooredoos future is bright, and you can be part of our ongoing success

The Role

Coordinate and coach our digital channels development project and releases Driving force for ensuring scrum is understood and enacted

Scrum master is our go-to person for applying scrum to produce high-quality work Scrum Master duties include managing timelines, resolving problems and coaching team members on Agile methodologies In addition to creating self-organizing teams that are flexible and fully productive during sprints

Key Accountabilities and Activities

Guiding the team and organization on how to use AgileScrum practices and values to delight customer

Guiding the team on how to get the most of out self-organization

Guiding the team on self-organizing to fill in the intentional gaps left in the AgileScrum frameworks

Manage each projects scope and timeline

Managing the end-to-end delivery of complex system solutions, establishing and controlling project constraints and scope

Managing relationships and communication with all project stakeholders

Agreeing approach to delivery within the delivery project team

Leading and coaching the project team as appropriate and according to the needs of the individual project

Coordinate sprints, retrospective meetings and daily stand-ups

Coach team members in Agile frameworks to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

Facilitate internal communication and effective collaboration

Be the point of contact for external communications (eg from internal customers or stakeholders)

Work with product owners to handle backlogs and new requests

Ensure that the scrum team adheres to scrum theory, practices and rules, and work as a servant leader within the project team

Resolve conflicts and remove obstacles that occur

Help teams implement changes effectively

Ensure deliverables are up to quality standards at the end of each sprint

Guide development teams to higher scrum maturity

Help build a productive environment where team members own the product and enjoy working on it

Providing regular, constructive feedback to project team members and their line managers

Providing clear ownership for and visibility of the resolution of all project risks and issues

Lead improvements to the efficiency and effectiveness of the project delivery service and contribute to the identification of areas of improvement

Providing progress updates into the department program

Supporting overall management of the department program

Develop and maintain effective and proactive relationships with all customers including suppliers and third parties

Support the Service Owner(s) for Project Delivery in maintaining and developing processes, standards, tools and reporting and their documentation and proactively reviewing the service provided to end-users and customers



Bachelor of Science in Computer Information System or Computer Science

Required years of experience of 5-6 years based on progression ladder in the telecommunications sector

Experience in a scrum master role

Familiarity with software development

Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

Good knowledge of other Agile frameworks (Crystal, XP etc)

Excellent communication and servant leadership skills

Problem-solving and conflict-resolution ability

Outstanding organizational skills

Facilitate meetings (daily scrum, sprint planning, sprint demo and retrospective)

Shielding the team

Conflict resolutions

Coaching Agile practices

Tight grip on Agile Estimating and planning


Removing impediments

Creating communication channel (team, Product owner, stakeholder)

Servant leader

Enforcing Rules

Profile Summary

Type:Company Job

Deadline:05th Feb 2025


Manager Scrum

Company Profile

We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.
Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.

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