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Purpose
To promote, establish and highlight the concepts & products being offered by the company to every customers who visits the showroom
To ensure that Architects, Interior Designers, Consultants, Contractors and direct Customers who visit the showroom shall endorse and patronize the company in their projects
Deliverables
To educate every customer about the concepts of our brands products, our USPs, benefits, advantage & features, competition benchmark & value to the customers
To make customer visualize a luxury bathing experience by our brand by using descriptive words, adjectives and powerful metaphors
Engage and escort all customers to the showroom using power statements
To place our brand in the mind of architects, dealers, walk-in clients who visit the showroom
To understand the needs of the customers and address the same sensibly
To create further need in the mind of the customers by suggesting more alternatives all possible solutions being provided by the company
To establish personal rapport with customers
Maximize customer engagement appropriately within the store
Submission of offers, proposals as per the customer requirements in terms of timelines
Adhere to the commercial terms of the company
Explain to the customers about the unique concept of customer care being provided by the company
Upselling and closing the deal with win-win approach
Outdoor sales and marketing visits as deemed necessary to maximize the showroom business and exceed personal goals
Generate creative ideas for business development through the showroom
To meet ones individual Business Plan
Co-ordinate with the distributors sales teams to invite their contacts & possible leads to visit the showroom
To do customer complaints redressal as per SOP
To ensure cleanliness & upkeep of highest standard at the showroom
To introduce & promote new products brought out by the company time to time
To ensure customers are properly followed-up after their visit to the showroom for generating business
REQUIREMENTS
Have prior experience in luxury retail top-segment selling
Have earlier worked with the concept of need creation
Ability to acquire quick, sound product knowledge
Can quickly build lasting relations with customers
Expertise in need identification of customers
Expertise in creating brand presence and visibility
Experience of exposure to concept selling rather than product selling
To follow up effectively and consistently
Excellent communication skills
Ability to extract useful information from the customers
Solution providing attitude
Maturity to assess and handle situations
Resourcefulness
Good Learning ability
Ability to procure leads and cues from everywhere possible
Ability to establish and maintain a wide network of resources
Polished personality with adequate social etiquette
Type:Company Job
Deadline:05th Feb 2025
Viva HR Consultants is a fast-growing service provider in the field of Human Resources and Recruitment Outsourcing. Located in Dubai, we provide a wide array of HR Services for businesses and individuals across the world.
We specialize in turning first assignments into successful long-lasting business partnerships. Our vision is to deliver quality products and services to clients across the globe. We take pride in our core values of Integrity and Confidentiality. We are a very customer-centric organization and our entire team works very hard to achieve our primary goal of Customer Delight which results in our customers and clients coming back to us for more. We also strongly believe in building long-term mutually beneficial business relationships. We never promise what we cannot deliver and we never compromise on quality.