Tour Guide - 2719723

Vectrus
  • Tour Guide Jobs in Kuwait City - 2719723

    Vectrus
  • 2 - 5 Years
  • Kuwait City (Kuwait City)
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2719723

Job Description

Under the direction of the Recreation Supervisor this position will conduct and manage cultural trips as well as assist authorized military personnel in planning and executing authorized off post cultural and recreational tours to general places of interest in Kuwait

MAJOR JOB ACTIVITIES

Provides escorted guide to approved off-post sites to authorized patrons

Ensures execution of approved tours in accordance with the Internal operating procedures

Provides customer service and location-specific assistance to authorized patrons

Handles telephone inquiries, greets visitors, and provides information

Maintains accurate trip attendance records

Position requires extensive interaction with a large customer base with the ability to handle customer issues and concerns

Ensures security and accountability of both government furnished and expendable equipmentproperty

Ensures that all rules, regulations and safety practices are properly enforced to include general housekeeping

Maintains quality, safety and environmental standards in compliance of company, command and Host Nation standards

Employee will provide administrative services for the MWR Tours & Travel section

Must be willing to work on holidays, short notices, all shifts, overtime and assigned to any MWR location in Kuwait Vacation scheduling will also be dictated by mission requirements and determined independent from spouse if applicable

Performs other duties as required and directed by MWR Management

MATERIAL & EQUIPMENT DIRECTLY USED

Personal computer, laptops, scanners, printers, faxes, other network equipment and other general office equipment

WORKING ENVIRONMENT

Work is generally conducted in an office environment However, duties may occasionally involve working outside with a potential exposure to extreme temperatures Employee use of personal protective equipment (PPE) is required for some situations PPE includes but is not limited to head, foot, torso, respiratory, vision, and hearing protective devices Must comply with all Fire and Safety Regulations and post policies

PHYSICAL ACTIVITIES

Work may require heavy lifting up, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical or biological agents

Qualifications

MINIMUM QUALIFICATIONS

EducationCertifications One-year related experience may be substituted for one year of education, if degree is required

High School graduate or equivalent Personnel Management, Public Relations, and Customer Service are desired

CPRAED and First Aid certification from a nationallyinternationally accredited agency is required within 60 days of hire

Experience

At least 2 years in the Customer Service field Should have experience in event and travel planning desired Must exhibit strong organization and communication skills Must effectively communicate technical information in English, both written and verbal and have a customer service experience

Skills

Must exhibit strong organization and communication skills

Must effectively communicate in English, both written and verbally

Must have the ability to meet tight deadlines, organize workload, and juggle multiple projects simultaneously

Must have the ability to quickly solve problems

Must have superior organizational skills, working in a fast-paced, on-demand environment

Requires strong interpersonal skills to work with internal and external customers

Must be able to exercise discretion and good judgment

Profile Summary

Type:Company Job

Role:Administration

Industry:IT-Software

Salary:As per Industry Standards

Function:Administration

Deadline:09th Oct 2024

Company Profile

Company:Vectrus
Website http://www.vectrus.com/
Industry Other Services (Other Services)
Company Turnover 1 - 100 Crores
Company Size 1 - 10 Employees