Automotive Workshop General Manager Jobs in Qatar - 3401177

Job Description

GENERAL JOB DESCRIPTION

Directs the overall operations workshop to ensure maximum performance

Leads the management team of the companys goals in revenue, operational and customer service performance

Seeks additional growth opportunities to include expansion in existing markets

Allocates budget sources and sets a strategic plan to achieve the companys growth through a steady stream of profit and loss management

DUTIES & RESPONSIBILITIES

Responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals

Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and managing work, and shop productivity on a daily basis to meet and exceed goals and grow profitability

Develop and maintain positive customer relations

Maintain professional relationships with adjusters and insurance company representatives

Perform final quality control inspections ensuring all vehicles are in good conditions

Deliver vehicles to customers and accurately close files

Maintain strict control of the workshop organization and flow of the vehicles on the lot

Coach and train direct reports

Demonstrate professionalism in all interactions and maintain a professional work environment

Uphold the companys non-disclosure and confidentiality policies and agreements


REQUIREMENTS

SKILLS & ABILITIES

With an effectively interaction with clients to identify their requirements and facilitate processes to meet customers needs

A well versed in conducting vehicle inspections to identify faults and initiate repairs

Has the ability able to coordinate and direct the activities of an auto repairs unit to ensure efficient work operations