Bowling Center Staff - 3401458

VOX Cinema (Doha Oasis Mall)
  • Bowling Center Staff Jobs in Doha - 3401458

    VOX Cinema (Doha Oasis Mall)
  • 2 - 8 Years
  • Doha - Qatar
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Job Description

Job Description
Role Purpose

To perform duties required in all bowling functions at a consistently high service level whilst working within guidelines of MAF policies and procedures

Role Details Key Responsibilities and Accountabilities

Oversees the registration desk including lane assignments, bowling shoe rental and enters orders into Point of Sale (POS) system and performs cash-handling procedures as prescribed in policies and procedures
Greets and serves guests at tables throughout bowling
Communicates with guests with a smile, demonstrates confidence, and encourages all guests to feel unique and special Ensures guests are completely satisfied with their service
Understands and practices good safety procedures
Stays current on various events and promotions in order to respond to customer inquiries
Maintains a thorough knowledge of the menus in order to provide service to guests
Adheres to all company and department policies, procedures, and standard operating guidelines
Adheres to all hygiene and safety standards Ensures that a clean, safe, hazard-free work environment is maintained
Performs all related and compatible duties as assigned
Service Follow MAF Cinemas Service Steps to deliver a consistent high level of service to all guests
Team Respect all fellow team members and treat as equals
Provide assistance to others where possible regardless of which department is listed on the roster
Cash Handling Follow MAF Cinema cash handling policies to ensure all guests receive the correct change and minimize undersovers for every shift
Suggestive Selling& Upselling Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction
Food Hygiene & Handling Follow food hygiene policies to ensure all food & beverage served to MAF Cinemas guests is safe and free of contamination
Health & Safety Abide by policies & procedures listed in MAF Cinemas health and safety management program to ensure a safe environment for guest, colleagues and self
Definition of Success

Good customer service
Achievement of targets
Other Context (if applicable)

Be available to work night shifts, and on weekends and public holidays as per the roster
Personal Characteristics and Required Background

Profile Summary

Type:Company Job

Eligibility:Any Graduation.

Industry:Entertainment / Recreation / Theme Parks

Function:Cashier / Teller / Billing & Payment

Deadline:19th Feb 2025

Desired Candidate Profile

Customer Service

Company Profile

Not Mentioned