Butler - 3395579

Fairmont Hotels & Resorts
  • Butler Jobs in SaudiArabia - 3395579

    Fairmont Hotels & Resorts
  • 1 - 10 Years
  • SaudiArabia
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3395579

Job Description



Warm, engaging service that anticipates our guests needs is a hallmark of our Fairmont Hotels & Resorts experience We invite you to showcase your passion for guest service as a Butler, where your exemplary standard of care and personal attention will make our guests feel not only comfortable, but also valued

Hotel Overview Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Kaaba This 76-story hotel, one of the worlds tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project The Hotel authentic hospitality is seen throughout 858 rooms

Summary of Responsibilities

Reporting to Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following

Consistently offer professional, friendly and engaging service

Identify and anticipate guests needs and ensure personalized service is provided

Provide Food and Beverage services as required

Assist with any plans or arrangements the guest intends to make during their stay

Ensure that all requests from guests are made possible and are followed up on

Fully understand and have knowledge of all in suite services, technology, amenities, functions and systems

Assist guests regarding hotel facilities in an informative and helpful way

Follow department policies, procedures and service standards

Follow all safety policies

Other duties as assigned


REQUIREMENTS

Previous customer related experience an asset

Strong food and beverage back round

Must possess a professional presentation

Must possess outstanding guest services skills and sophisticated verbal and communication skills

Computer literate in Microsoft Window applications an asset

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical aspects of the position include but are not limited to the following

Frequent standing and walking throughout shift

Occasional kneeling, pushing, pulling, lifting up to 20lbs

Occasional ascending or descending ladders, stairs and ramps

Visa REQUIREMENTS Candidate selection will be based on visa availability at Makkah Clock Royal Tower, A Fairmont Hotel We will assist successful applicants with the visa process and provide flights and accommodation



Profile Summary

Type:Company Job

Deadline:30th Nov 2024

Keyskills

Butler

Company Profile

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