Job Description Identify & acquire potential customers and projects in order to secure business for Doka Develop both new and existing accounts and expand business in the area of responsibility Analyse the territory and market potential Ensure full knowledge of all the Key Customers decision makers and key influencers as well as organisation structure and decision processes Establish, develop and maintain positive business and customer relationships Using Doka product portfolio for up-selling in order to increase revenue Understand fully and always act as per Doka company policy and as per sales strategy given out by the company Understand fully the Doka products and services and how they compare with the competition so that product presentations and proposals can be delivered effectively and skillfully In conjunction with management, produce plans, budgets, forecasts and subsequently deliver against this plans Selling and servicing the best and most economical solution and suitable products to the customer Coordinate technical solutions with engineering department and transfer them into a full technical and commercial proposal in accordance with current pricing and product strategy Resolve customer problems and complaints to maximize satisfaction Lead and coordinate with team members and all other departments throughout the whole sales process from inquiry to project closure Maintain best in class after sales service for customers Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services Ensure payments throughout the sales process by following up with the customer and coordinate internally with involved departments Maintain and permanently update all customer and project relevant figures in the CRM system to ensure accurate forecasting of revenue and material requirements
Eligibility:Bachelor of Technology/Engineering (Civil).
Industry:Architecture / Interior Designing
Function:Sales / Business Development
Deadline:07th Aug 2024
CRM, Sales process, Relationship management, Forecasting, Civil engineering, After sales service