Customer Service Associate - 3401858

Regus / IWG
  • Customer Service Associate Jobs in UAE - 3401858

    Regus / IWG
  • 1 - 10 Years
  • UAE
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3401858

Job Description

Your job, Your way

Community Associate

Abu Dhabi, Al Falah

At Regus, weve built the worlds largest workspace network so that our customers can work better, faster, happier Join us in one of our Regus centre teams Bring more freedom to more people and businesses And youll be able to work better, faster and happier too

The Opportunity

As a Community Associate, youll work closely with new and existing customers, solving problems for them and making sure they have everything they need

A typical day at Regus

You arrive 15 minutes before your centre opens to make sure everything is ready and check theres nothing the cleaners have missed

Customers start coming in thick and fast One asks you for a changed WiFi code Another wants to know if his important package has arrived A woman needs directions to her meeting room and can you help her set up the projector and take an order for drinks

The mail arrives You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox And thats lunch

Early afternoon, you sit down with the Community Manager to discuss the organization of next weeks networking event You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre

The day is coming to a close Time to gently ask the large group in meeting room 3 to start wrapping up You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion Once the last person has left the building and everythings nice and tidy, its time to head home


REQUIREMENTS

About You

Were looking for someone who knows how to manage multiple tasks while providing customers with the best possible service You also need to be

A good communicator, with the ability to build strong professional relationships and empathize with peoples needs

Happy taking ownership of problems and finding ways to solve them

Positive, enthusiastic and able to adapt to fast-changing situations

Confident using MS Office and other basic IT packages

What we offer

On top of a competitive salary package youll enjoy

A bright and inspiring work environment

Training and development opportunities

The best coffee for free

Profile Summary

Type:Company Job

Deadline:13th Aug 2025

Company Profile

Regus is the worlds largest provider of flexible workspace solutions, with customers including some of the most successful entrepreneurs, individuals and multi-billion dollar corporations.
Our network includes almost 3000 business centers, spanning almost 900 cities across 120 countries.Through our range of office formats, as well as our growing mobile, virtual office, and workplace recovery businesses, we enable people and businesses to work where they want, when they want, how they want, and at a range of price points.
Founded in Brussels, Belgium, in 1989, Regus is based in Luxembourg and listed on the London Stock Exchange.



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