Front Desk Agent (Russian Speaker) Jobs in UAE - 3057128

Job Description

First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent with Fairmont Hotels & Resorts As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests"

Hotel Overview

Ideally situated on the Arabian Gulf in Ajman, UAE, the Fairmont Ajman has opened in May 2015 The hotel will be in close proximity to both the Sharjah and Dubai airports The hotel features 252 guestrooms and suites, including two luxurious penthouse offerings, a multitude of dining options and fitness facilities The beachfront location will offer guests a wide range of leisure activities including water sports and diving as well as access to shopping and cultural excursions Event planners can take advantage of 2,000 square meters of indoor function space as well as outdoor facilities

Summary of Responsibilities

Reporting to the Duty Manager, responsibilities and essential job functions include but are not limited to the following

Consistently offer professional, friendly and engaging service

Greet, check in and settle guest accounts while ensuring all service standards are followed

Assist guests regarding hotel facilities in an informative and helpful way

Follow department policies, procedures and service standards

Follow all safety policies

Other duties as assigned


REQUIREMENTS

Qualifications

Proficient in the English language (verbal & written) is a must

Previous experience of atleast 1 year in Front Office operations is required

Must be able to handle a multitude of tasks in an intense, ever-changing environment

Ability to focus attention on guest needs, remaining calm and courteous at all times

Previous customer related experience an asset

Previous PMS experience an asset

Computer literate in Microsoft Window applications an asset

Must be able to type 25 words per minute

Must possess a professional presentation

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively with fellow colleagues as part of a team

Hospitality Diploma is an asset

Must be flexible in terms of working hours

Must have the ability to handle cash effectively and accurately

Physical Aspects of Position

Physical aspects of the position include but are not limited to the following

Frequent standing and walking throughout shift

Occasional kneeling, pushing, pulling, lifting

Occasional ascending or descending ladders, stairs and ramps

Visa REQUIREMENTS Please note that you must be eligible to live and work in Ajman We will assist successful applicants with the visa process and provide flights and accommodation

APPLY TODAY Whether youre launching your career or seeking meaningful employment

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations And we know that, to offer our guests the best, we first need to offer our employees the best Thats why youll find exceptional work opportunitiesthroughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacificas well as industry-leading training, career development, recognition and rewards Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like Londons The Savoy, New Yorks The Plaza, and Shanghais Fairmont Peace Hotel Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program An exciting future awaits!