Head of Seller Services - 3401894

Amazon.ae
  • Head of Seller Services Jobs in UAE - 3401894

    Amazon.ae
  • 1 - 10 Years
  • UAE
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3401894

Job Description

DESCRIPTION

Amazon is seeking a creative, goal-oriented and highly entrepreneurial person to join our exciting and fast-paced 3P team We are looking for an inspiring Head of Seller Services to continue this growth story and drive one division of our UAE Marketplace Business to the next level

This is how you will succeed

Drive product selection and top-line growth

Define selection strategy and manage Seller and selection recruiting teams

Increase business performance for new and existing Sellers

Raise customer-facing quality bar for our Sellers through education and targeted account management post-launch

Identify and drive recommendations for pricing opportunities

Define and own local product and project management activities focused on generating long-term growth and be a key stakeholder for website-wide initiatives

Continuously improve the Seller and Customer experience on Amazon

Provide thought leadership and identify opportunities for improving the Seller and Customer experience

Identify, quantify, pilot, measure and implement scalable solutions

Interact closely with respective Retail Category teams and central website functions in MENA, EU and US to understand, implement and shape feature, service or program improvements

Align closely with other departments serving Sellers and Customers (eg, Seller or Customer Support)

Comprehensively manage business performance

Own planning, analysis, reporting, performance auditing and putting the respective mechanisms in place

Create, communicate and audit long-term plans, forecast and resource allocation

Align goals with relevant stakeholders (eg Product Management, Operations)

Hire and develop top talent

Lead other leaders either through solid or dotted lines

Hire, coach and promote top talents and create strong followership

Establish team culture that aligns with the Amazons leadership principles

Build an analytical capability in the team to enable the group to be self-reliant and make recommendations based on data and robust analysis


REQUIREMENTS

BASIC QUALIFICATIONS

Top University degree, preferably in a business or technical engineering discipline

Proven track record in business development at scale covering sales and account management

Extensive professional experience, ideally in complex and dynamic environment ideally in e-commerce, technology, FMCG, retail or top-management consulting

Inspiring people manager and leader of leaders experience in leading (ideally commercial) top-performing teams and managing change

Strong combination of superior analytical skills, inventive-thought leadership, relentlessly high standards, and bias for action to get things done and remove obstacles

Strong ability to operate in a matrix environment, collaborate with various stakeholders in different locales and functions effectively, and manage multiple priorities simultaneously

Excellent written and verbal senior executive communication style

PREFERRED QUALIFICATIONS

MBA from a top-tier Business School

Pricing and Product Management

Previous general manager managing director experience

Profile Summary

Type:Company Job

Deadline:13th Aug 2025

Company Profile

Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.



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