IT Support Engineer - 3399349

Frert Recruitment
  • IT Support Engineer Jobs in Abu Dhabi - 3399349

    Frert Recruitment
  • 0 - 6 Years
  • Abu Dhabi,Dubai - United Arab Emirates
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3399349

Job Description

Responsibilities include

Answer all support callsemails and record them for reporting purposes
Administers and maintains internal systems programs in coordination with external providers
Interacts with internal clients to resolve basic and complex help desk issues in a timely manner
Administer and maintain the telephone system, including telephone switches
Install new hire phone and configure voicemail; and update information as needed
Install, support and maintain server hardware and software infrastructure Perform routine maintenance of server hardware and OS
Administer firewalls and manage IPSec VPNs
Manage email, anti-spam and virus protection
Set up user accounts, permissions and passwords on all systems
Monitor network and web usage of employees
Manage Company website and performance maintenance and update on a timely manner
Perform basic and more complex troubleshooting, backup, archiving, and disaster recovery
Administer and ensure complete backup of company data on NAS Drives and Backup tapes
Undertake routine preventative measures and implementing, maintaining and monitoring network security
Suggest and provide IT solutions to business and management problems
Provide training and technical support to users with varying levels of IT knowledge and competence, when and if necessary
Work closely with other departmentsorganizations and collaborate with the Regional IT Office
Assist Regional IT Office in the implementation of any IT developments and undertaking project work for the Company, when and if needed
Implementation of IT operations, computer hardware, operating systems, communications, software applications and data processing
Providing advice to managersteam members and board members on IT issues and planning
Controlling the security aspects of IT systems
Analysing the information needs of an organisation and developing technological solutions to satisfy those needs
Providing day-today system support to clients and users via such advisory services as help desks
Assist on planning and implementation of new or modified systems within the organisations overall IT framework
Provide support to the IS Manager and fulfil all tasks assigned

Profile Summary

Type:Company Job

Eligibility:Any Graduation.

Industry:IT-Software/ Software Services

Function:IT Software

Deadline:13th Aug 2025

Desired Candidate Profile

IT

Company Profile

Not Mentioned