Receptionist- billingual - 3403740

  • Receptionist- billingual Jobs in Abu Dhabi - 3403740

  • 2 - 3 Years
  • Abu Dhabi - United Arab Emirates
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Job Description

Greets and directs patients & visitors to appropriate nursing units, hospital departments and Clinics & appropriate Reception Department
Directs visitors accurately by using information available
Demonstrates ability to diffuse a situation with conflict rather than escalating it
Answers the telephone; uses directories and computer terminals (HIS) in order to provide information on clinic schedules, registration, requirements
Answers in a courteous manner with a greeting, which includes department name and the first name of the person answering; eg, Information Desk, Hanan speaking
Takes sufficient time to determine the need of the caller and routes calls appropriately
Provides assistance and performs a variety of duties appropriate to a centrally located reception area, such as accepting queries & redirecting patients & visitors to appropriate registration & appointment sections, redirecting complaints to complaint section in administration department; obtaining wheelchairs for patients etc
Maintain daily work log regarding patient queries & tasks
Keeps informed of new information by checking for messages in outlook & circulars minimum once per shift
Maintains the confidentiality of individual patient information all the times
Communicate problems to Reception SupervisorHead of Administration Department

Profile Summary

Type:Company Job

Eligibility:Diploma, Any Graduation, Intermediate School, Secondary School.

Industry:Medical / Healthcare / Diagnostics / Medical Devices


Deadline:13th Aug 2025

Desired Candidate Profile

ReceptionGuest Relations, Guest Relations

Company Profile

Not Mentioned

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