Retail Store Manager/Supervisor - 3401682

Albatha Holding
  • Retail Store Manager/Supervisor Jobs in United Arab Emirates - 3401682

    Albatha Holding
  • 2 - 8 Years
  • United Arab Emirates - United Arab Emirates
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Job Description

We are looking for Retail Store ManagerSupervisor

Job Purpose

To maintain outstanding customer service as per Ecity standards, generating sales, merchandising, and safeguarding company assets

Key Performance Area 1 Business Performance

Effectively sell products services & extended warranties through understanding of the Customers needs, tailoring a solution to meet those needs, and closing the sales

Ensure a proper product demonstration at all times

To achieve the sales objectives for the assigned section

Updateprintinstall price & product information labels for the assigned section

Ensure proper product display & in-store merchandising

Maintain knowledge of current sales and promotions, policies regarding refundsexchanges, and security practices

In the absence of the Team Leader to manage the team in performing tasks such as duty schedules etc

Work according to the set business operating procedures

Adherence to company policies, code of conduct, disciplinary procedures

Monitor inventory levels and communicate when inventory replenishment is needed

Participate in year-end inventory and cycle counts

Developing a strong product knowledge as well as customer knowledge

Key Performance Area 2 Customer Focus

Follow the FISH principles to achieve customer satisfaction

Greet customers politely and ascertain what each customer wants or needs and aid them in locating merchandise

Sell to customers by explaining product feature vs benefits

Schedule home deliveries directly with customers and coordinate with the services team to ensure timely delivery of products

Key Performance Area 3 People Development

Provide on-the-job training to new sales employees
Mentor and coach less experience employees to become more effective sales people

Key Performance Area 4 Quality Excellence

Communicate customer requests which encourage improvements in the current procedures to the management on a regular basis

To be the ambassador for the best business practise, ethics and code of conduct and ensure that the business should be conducted with uncompromising honesty and integrity while dealing with customers

Job Specific Competencies

Product Knowledge
Selling Skills
Strong communication & interpersonal skills
Customer public relationship skills
Multilingual skills for EnglishArabic3rd language

Profile Summary

Type:Company Job

Eligibility:Any Graduation.


Function:Sales / Business Development

Deadline:13th Aug 2025

Desired Candidate Profile

Store Manager

Company Profile

Not Mentioned