Temporary - IT Support Engineer - L2 & L3 (OWN /Freelance VISA) - 3399350

Confidential Company
  • Temporary - IT Support Engineer - L2 & L3 (OWN /Freelance VISA) Jobs in Abu Dhabi - 3399350

    Confidential Company
  • 2 - 8 Years
  • Abu Dhabi,Dubai - United Arab Emirates
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3399350

Job Description

TEMPORARY ROLE - for 1 MONTH

ONLY FOR CANDIDATES WHO HAVE THEIR OWN FREELANCE VISA (Dependent Freelance Employment with NOC)

WORKING HOURS 9 HOURS A DAY
WORKING DAYS 5 days a week
Immediate Joining

SALARY AED 4500 PM - AED5500 PM

Resolve incidents and problems associated with EUC equipment and software, and provide breakfix support, advice, and assistance to Users (Stores & Warehouse)
Provide onsite support or dispatch of support specialists as necessary to provide Users with operational and technical support and to meet agreed service levels
Provide service request and incident status to end-users
Install equipment and software, including new equipment and software or upgrades All installations and configurations will be performed according to standards and change management procedures
Coordinate, plan, and schedule IMACs with affected IT functions within the services provided by Supplier
Receive IMAC related service requests from Users andor Service Desk and validate the IMAC request for and proper authorization
Communicate with correctness Users if there is any issue with an IMAC related service request
Coordinate and communicate with designated Landmark personnel or other third parties, concerning scheduling and requirements so as to minimize the business impact on Users
Coordinate the scheduling and dispatching of appropriate technicians, including third-party vendors
Connect equipment to network facilities (for example, LAN andor WAN connectivity)
Support for IM, Voice, Video, Collaboration services (O365)
Providing first level and break fix support for Back Office Server, Network, WiFi, PoS, Thermal Printers, Laser Printers MFPs, Pathfinders, PDTs, iPADs iPODs and PC connected to digital screens, Barcode PrinterWireless printerscanner MFPPortableLaser PrinterSewoo Printer pathfinder printerHardware Drivers ,Warehouse telephonePABX ADSLtelephoneverifoneISP coordination
Intranet and Remote Access Service
Anti-Virus Management Installation Configuration Service & Troubleshooting
Device encryption, File services, Print services
IMACD and BreakFix
Printer & Peripheral
Retirement of all IT equipments that belongs to the store
configuration of BO Server, POS, Router, Switch, Wi-Fi Access Point, PDTPathfinder, LJ PrinterMFP, Thermal Printers, Footfall Configuration, Bio-Metric Attendance, Single-Swipe configuration on POS, Telephone PABX and Phone Extension

Profile Summary

Type:Company Job

Eligibility:Bachelors in Computer Application(Computers) , Diploma(Engineering).

Industry:IT-Software/ Software Services

Function:IT Software

Deadline:13th Aug 2025

Desired Candidate Profile

Network Printer Installation

Company Profile

Not Mentioned